Rarevintageantique

FREQUENTLY ASKED QUESTIONS

Once your order has been picked, you will receive an email confirmation to say your order has been prepared for shipping. After that, you will receive an email to confirm that your credit card has been charged, and a final email when your parcel leaves the warehouse. This will only apply if you have advised us of your email address.

Within Australia, please allow 2-3 weeks, and for orders outside Australia, please allow approximately 3-6 weeks for delivery. This allows for the processing and packing of the order as well as any unforeseen delays with shipping. There are occasionally exceptions to this due to shipment arrival from our suppliers. These will be clearly identified on the product page.

The easiest way to keep your finger on the pulse is our ‘New Releases’ page: your one-stop shop for the latest products, sourced from domestic and international partners. We receive new products multiple times a week so it’s a great place to start! We also have a News page, where we post updates about current and upcoming product releases, and take a behind-the-scenes look at the world of numismatics.

 

Money is our monthly magazine showcasing all our most exciting product releases. Contact us to have our latest edition delivered to your door – at no cost. 

Shipping prices for orders under $5000 can vary depending on the products which are ordered, the price will be calculated at checkout based on the item/s in your cart.

We want you to have a great purchase experience, and so we carefully choose our delivery partners. Unfortunately, occasionally things do go wrong. If your item is damaged in transit, is sent in error, or was incorrectly described, then we will happily offer a full refund or an exchange. Please include your postage receipt with the package and we will refund the cost of return shipping.

 

Australian customers, please send your returned items to: Downies – Reply Paid 3131, Nunawading, VIC, 3131

If your parcel is returned due to an incorrect or incomplete shipping address, we reserve the right to re-charge the cost of shipping the item. Please check your shipping address carefully before confirming your order.

Email: info@rarevintageantiques.com 

Shipping prices for orders under $5000 can vary depending on the products which are ordered, the price will be calculated at checkout based on the item/s in your cart.

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FOR INTERNATIONAL ORDERS

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30 - DAY MONEY BACK GUARANTEE

FREE SHIPPING

ON ALL ORDERS OVER $5000